Effective Date: January 13, 2026
Artesano Properties (“Artesano,” “we,” “us,” or “our”) is committed to protecting the privacy and personal data of users who access our website, platforms, and services (collectively, the “Services”). This Privacy Policy explains how we collect, use, store, disclose, and protect personal data in accordance with applicable data protection laws and regulations in Nigeria.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
- Scope of This Policy
This Privacy Policy applies to:
- Visitors to our website
- Registered users
- Property owners, agents, buyers, and tenants
- Any individual who interacts with our Services
- Personal Data We Collect
We may collect and process the following categories of personal data:
2.1 Information You Provide Directly
- Full name
- Email address
- Phone number
- Account login credentials
- Property preferences and inquiry details
- Messages, forms, and communications submitted through our platform
2.2 Information Collected Automatically
- IP address
- Browser type and device information
- Pages visited and usage behavior
- Cookies and similar tracking technologies
- Lawful Basis for Processing
We process personal data on one or more of the following lawful bases:
- Consent: where you have given clear consent for specific purposes
- Contractual necessity: to provide services you request or manage accounts
- Legal obligation: to comply with applicable laws and regulations
- Legitimate interest: to operate, improve, and secure our platform, provided such interests do not override your fundamental rights and freedoms
- Purpose of Data Processing
We process personal data for the following purposes:
- To provide and manage our Services
- To respond to inquiries and customer requests
- To facilitate property listings and communications
- To improve platform functionality and user experience
- To send service-related notifications and updates
- To prevent fraud, abuse, or unauthorized access
- To comply with legal and regulatory obligations
We do not sell personal data to third parties.
- Data Sharing & Disclosure
Personal data may be shared only where necessary and in accordance with this policy, including:
- With trusted service providers acting on our instructions
- With property agents or owners, where relevant to a user’s inquiry
- Where disclosure is required by law or legal process
- In connection with a business restructuring, merger, or asset transfer
All third parties that receive personal data must handle it securely and only for specified purposes.
- Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or reporting obligations
- Resolve disputes or enforce agreements
When data is no longer required, it is securely deleted or anonymized.
- Data Security
We implement appropriate technical and organizational measures to safeguard personal data against:
- Unauthorized access
- Accidental loss or destruction
- Alteration or disclosure
While we take reasonable steps to protect personal data, no system is completely secure, and absolute security cannot be guaranteed.
- Cookies & Tracking Technologies
We use cookies and similar technologies to enhance functionality and improve user experience.
8.1 Types of Cookies Used
- Essential cookies: required for core site functionality
- Analytics cookies: help us understand usage patterns
- Preference cookies: store user settings and preferences
8.2 Managing Cookies
You may control or disable cookies through your browser settings. Disabling cookies may limit certain features of our Services.
- International Data Transfers
Where personal data is transferred or stored outside Nigeria, we take reasonable steps to ensure that such data is protected using appropriate safeguards consistent with this Privacy Policy.
- Data Subject Rights
In accordance with applicable data protection laws, you have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to lawful exceptions)
- Withdraw consent where processing is based on consent
- Object to certain types of data processing
- Request restriction of processing in specific circumstances
- Request a copy of your personal data in a commonly used format
Requests may be submitted using the contact details provided below.
- Children’s Data
Our Services are not intended for individuals under 18. We do not knowingly collect or process personal data belonging to minors. If such data is identified, it will be promptly deleted.
- Third-Party Links
Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of such third parties. Users are encouraged to review third-party privacy policies separately.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website and take effect immediately upon posting. Continued use of our Services constitutes acceptance of the revised policy.
- Contact Information
For privacy-related inquiries, data requests, or concerns, please contact:
Artesano Properties
📧 privacy@artesanoproperties.com
🌐 https://artesanoproperties.com